Twin Room
- 2 Single beds
- Heating
- Air conditioning
Hotel · Santiago · Santiago Metropolitan
Hotel Ciudad De Vitoria
A 3-star hotel in the heart of Santiago, praised for its central location, friendly staff, and rooftop pool.
- Free on-site parking
- Rooftop pool with city views
- 24-hour reception and security
8.9
Great
357 reviews
Booking.com 8.9 · 357 reviews
About
Hotel Ciudad De Vitoria
Hotel Ciudad De Vitoria sits on Monjitas Street, a short walk from the Centre Gabriela Mistral Cultural Center. The 3-star property is praised for its location, which lets guests explore Santiago's main sights on foot.
The hotel offers free parking on site, a rooftop pool, and a complimentary breakfast. Rooms are described as old-fashioned but comfortable, with air conditioning and heating. Staff earn consistently high marks for their helpfulness, from early check-ins to providing plug adapters and city tips.
- No smoking on site
- Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- No pets allowed
In brief
What works, what to weigh
+
Strengths
5 reasons to book- Exceptional service — Guests repeatedly praise the staff's helpfulness—from early check-ins to plug adapters and city advice. Staff rating is 9.7, the highest across all categories.
- Central location — A short walk to the Centre Gabriela Mistral Cultural Center and within easy reach of major attractions, allowing guests to explore on foot.
- Great value — With rates from £39 per night and a value score of 8.9, guests find it affordable for the quality of stay.
- Free parking — On-site parking at no extra cost is a rare advantage in a city center, mentioned as a big plus by several guests.
- Rooftop pool — A rooftop pool offers a place to relax with views after a day of exploring.
–
Worth weighing
3 to weigh- Old-fashioned rooms — Rooms are described as charming but old-fashioned, which may not suit those expecting modern décor.
- No pets allowed — Guests traveling with pets cannot stay here.
- Limited room types — Only three room categories available, which may not cover all group needs.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Suite
- 1 King-size bed
- Heating
- Air conditioning
Classic Quadruple Room
- Sleeping arrangements for 4 persons
- Heating
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- 24-hour reception
- Luggage storage
- Lift
- Currency exchange
- Smoke detectors
- Fire extinguishers
- Key card access
- No smoking on site
Food & Drink
- Restaurant
- In-room breakfast
- Room service
- Special diet menus
- Outdoor dining area
- Electric kettle
Pool & Wellness
- Rooftop pool
- Sun terrace
Services
- Housekeeping
- Laundry
- Tours/Ticket assistance
- Welcome drink
- Fax/Photocopying
Room Amenities
- Air conditioning
- Heating
- Sitting area
- Terrace
- Ironing facilities
- Free toiletries
- Flat-screen TV
- AM/FM alarm clock
- Parquet floor
Accessibility
- Rooms/Facilities for disabled
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.9/10 from 357 reviews
Booking.com · 8.9 · 357 reviews
8.9Verified guest“What a fantastic weekend! The staff were incredible and answered all our questions. The location was perfect—we walked everywhere. The rooftop pool was a lovely bonus for relaxing with a view. Breakfast had plenty of choices and we enjoyed it.”
8.9Verified guest“This hotel is a real find! The location is super convenient for exploring and we felt safe. Staff were amazing, going above and beyond, giving us tips and even helping with travel vendors. They allowed early check-in and provided a plug adapter. Rooms had a charming old-fashioned style. Breakfast was plentiful and tasty. The rooftop pool was perfect after sightseeing. Highly recommend!”
8.9Verified guest“Location was ideal, everything within walking distance. Price was incredibly affordable—great value. Staff were friendly and helpful, especially arranging airport transport. Rooms had a quaint old-fashioned style with comfortable furnishings and basics. Breakfast included was a great start to the day.”
8.9Verified guest“Conveniently near tourist spots with free on-site parking—easy to explore by car. Staff are polite and helpful, with English speakers. Rooms are spacious, well-furnished, comfortable beds, modern amenities. Complimentary breakfast with variety. Pool area for relaxing and views.”
8.9Verified guest“Located near many attractions and includes free parking, a big plus. Staff are super friendly and accommodating, gave us a plug adapter and city recommendations. Early check-in after a red-eye was appreciated.”
8.9Verified guest“Amazing stay! Staff gave us a map and let us check in early. Breakfast was plentiful and delicious—ham, cheese, eggs, yogurt. Free on-site parking.”
04 — Location
Getting around Santiago
The property sits in Santiago.
Culture: The Centre Gabriela Mistral Cultural Center is an 11-minute walk, hosting events and exhibitions.
Getting around: Most attractions are within walking distance, and free on-site parking makes exploring by car easy.
527 Monjitas Piso 2, Santiago, Santiago Metropolitan, 8320000, Chile
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 12:00-23:59
- Check-out
- By 13:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 38 rooms
06 — Questions
Frequently asked
Does the hotel offer free parking?
Yes, on-site parking is free for guests.
What are the check-in and check-out times?
Check-in is from 12:00 to 23:59, and check-out is by 13:00.
Are pets allowed?
No, pets are not allowed at the hotel.
Is breakfast included?
The hotel offers a complimentary breakfast with a variety of options, as mentioned by guests.
Is Wi-Fi available?
Yes, Wi-Fi is available throughout the property.
Does the hotel have a pool?
Yes, there is a rooftop pool for guests to enjoy.
The bottom line
For travelers wanting a central base with free parking and a pool, Hotel Ciudad De Vitoria delivers remarkable value. The staff are the standout, and the rooftop pool is a bonus, but the dated style may not appeal to everyone.
8.9Best for: budget-conscious travelers and those with a car looking for a friendly, convenient stay.
Ready to book Hotel Ciudad De Vitoria?
Tap through and we’ll open our booking partner’s site, with live prices and availability for your exact dates.
No payment on this site — you complete the booking on our partner’s site.